Use of this website is governed by the following terms and conditions. Please read these terms and conditions carefully, as by using this site you will be deemed to have agreed to them. These terms and conditions are subject to change without notice to you, so we recommend that you review them regularly. If you do not agree with these terms and conditions, do not use this site.

Limited License and Use
Availability
Copyright
Trademarks
General Disclaimer
Access Agreement
More Information

Limited License and Use

The Canada Life Assurance Company ("Canada Life") provides this secure site for the sole use of Canada Life, its authorized group policyholders and their authorized employees and agents. The use of this site is governed by the Access Agreement entered into between Canada Life and the group policyholder who has authorized your access to this site (the "Group Policyholder"). You agree to use this site and the information contained on this site solely for the purposes of administering the group benefit plan with Canada Life and for rehabilitation and return-to-work planning connected with the plan as authorized by the Group Policyholder and only for as long as this authorization remains in effect. Your use shall be subject to any access restrictions that apply to you under such authorization.

Canada Life grants you a limited license to display the contents of this site on your computer or other electronic device you use to access this site, and print, download and use the materials on this site solely for the purposes of administering the group benefit plan with Canada Life and for rehabilitation and return-to-work planning connected with the plan as authorized by the Group Policyholder, provided that the contents of this site are not modified in any way and that all copyright and other notices are maintained. You agree not to, or allow others to, directly or indirectly, attempt or actually disrupt, impair or interfere with, alter or modify this site or any of its content. You agree not to and not to allow others to, directly or indirectly, collect or attempt to collect any information about third parties, including passwords, except for other than the specified purpose and as permitted by law.

This site is not intended to provide you with any financial, insurance, legal, accounting, tax, human resources or other professional advice. You will not rely on this site as a substitute for independent research or for advice from the appropriate professional advisor.

Nothing on this site constitutes an offer to buy or sell products or services of Canada Life or any third party. All products and services are subject to the terms and conditions of any applicable contracts and applicable laws. Canada Life products and services and those of third parties described on this site are available only in jurisdictions where they may be lawfully offered for sale in Canada.

The use and content of this site, including the terms and conditions of use, shall be governed by the laws of the Province of Manitoba and the laws of Canada applicable therein and you agree to attorn to the jurisdiction of the courts of the Province of Manitoba.

If you are accessing this site on behalf of another party, you confirm you are authorized to do so, and agree you shall be liable and will indemnify and hold harmless Canada Life in the event the party you are acting on behalf of claims you did not have such authority or the information you submitted was inaccurate.

No endorsement or approval of any third party or their statements, opinions, information, products, or services is expressed or implied by the contents of this site. To the extent any third party opinions or information are included on this site, they are provided for convenience only and Canada Life assumes no liability and does not approve or endorse such third party content, or warrant such content to be accurate, complete, reliable, verified, error free, or fit for any purpose.

Canada Life may utilize third party service providers to provide certain tools and/or programs, some of which may be housed on a third party server or on a site which has been independently developed by others. As such, while accessing this site you may be linked to such other third party servers. Access to other sites or use of any third party tools or programs on this site are subject to all terms and conditions found therein.

Availability

This site, in whole or in part, may periodically be unavailable to you in order to allow for maintenance or updates, or due to other causes, including causes beyond the control of Canada Life. Further, any or all of the services on this site may change at any time, with or without notice to you.

This site has been developed by and is the property of Canada Life. All information and materials contained on this site are protected by copyright, trademark and/or other intellectual property laws of Canada and other countries, and are the property of their respective owner(s). Subject to the limited license to use this site as described above, no person may copy, redistribute, reproduce or republish in any form, or link to this site or its contents in any manner whatsoever, including by way of hyperlinks or framing, unless that person has obtained the prior written consent of Canada Life. Any infringement of the rights of Canada Life may result in appropriate legal action.

Trademarks

Canada Life owns or has obtained the right to use by license or otherwise the trademarks, logos and domain names used on or in connection with the goods and services that it provides and displays on this site. The trademarks are protected by Canadian and foreign trademark laws. All rights reserved. The display of trademarks on this site shall not in any way be construed as an implied license to use such trademarks.

Canada Life, the key design, and marks displayed on this site followed by the TM symbol at first-time of use are registered or unregistered trademarks of The Canada Life Assurance Company or a third party. Third party marks are used with permission or under license.

General Disclaimer

The content of this site is provided to authorized employees and agents of Canada Life, its group policyholders and authorized employees and agents of group policyholders who have access to this site for purposes of plan administering the group benefit plan with Canada Life and for rehabilitation and return-to-work planning connected with the plan. While the information posted on this site is believed to be reliable and accurate at the time of posting, Canada Life does not guarantee, represent or warrant that the information contained on this site is accurate, complete, reliable, verified, error-free or fit for any purpose.

Nothing on this site forms a contract, or a part of any contract, other than as it relates to the use of this site or as may be expressly provided. In the event of a conflict between the information contained on this site and the terms contained in any product or services offered by Canada Life or a third party, the terms contained in such product, service, or document will prevail.

The benefits to which the information on this site relate may be either insured or funded by the plan sponsor or administered by a third party service provider. Please refer to your group benefit plan booklet, certificate, or other document detailing the terms of your Canada Life group benefit plan.

Neither Canada Life, nor any third party, make any representations or warranties, express or implied, regarding the usability or condition of this site, that this site will operate uninterrupted or error-free, or that this site will operate in combination with any services or software used in connection therewith or that it shall be viewed consistently with all browser software or that any communication transmitted to or from this site is private, confidential or secure.

Canada Life expressly disclaims all representations, warranties or conditions, express or implied, statutory or otherwise, including, without limitation, the warranties and conditions of merchantable quality and fitness for a particular purpose, non-infringement, compatibility, timeliness, security or accuracy, and any representations, warranties or conditions that may arise from a course of dealing or usage of trade.

You assume full responsibility for risk of loss of any nature whatsoever resulting from your use of this site. Without limiting the generality of the foregoing, you acknowledge and agree that none of Canada Life or any third party, or any of their directors, officers, employees or agents shall be liable to you for loss of data, computer time or any loss or damage of any nature whatsoever arising out of or attributable in any manner whatsoever to your use or inability to use this site for any reason whatsoever or to any action or inaction on the part of Canada Life or for any direct, indirect, special or consequential damages, even if Canada Life has been advised of the possibility thereof, including but not limited to lost profits, lost opportunities or business revenues, loss of goodwill, or failure to realize expected savings.

This site may contain links to other sites which sites are not maintained or controlled in any way by Canada Life. Links to such sites that are not maintained or controlled by Canada Life are provided for convenience only and are not to be construed as an endorsement by Canada Life or any other party of the products, services, advice or opinions or any other content of such sites. Access or use of sites to which links are provided are subject to the terms and conditions of such sites. You are fully responsible for any use that you make of the content contained on such sites and you are solely responsible for the consequences of any use of or reliance on such content.

Canada Life Access Agreement

Use of Canada Life CollabCentre
Use of User Name and Password
Privacy
Records
User Information
Amendments
Your Responsibility
Cancellation of Access to this site
Website Terms of Use
General
Québec Only

The information and services available to you on this site shall be governed by this Access Agreement ("Agreement"). By registering for and using this site, you acknowledge that you have read, understand and agree to be bound by the terms and conditions set forth in this Agreement, as amended from time to time. If you do not agree with the terms and conditions set forth in this Agreement, do not register for or use this site.

Use of Canada Life CollabCentre

Canada Life authorizes you to use this site solely for the purposes administering the group benefit plan with Canada Life and for rehabilitation and return-to-work planning connected with the plan. Canada Life reserves the right to suspend any services provided on this site for violating any of these terms and conditions. In order to use this site, you must have attained the minimum prescribed age in the jurisdiction in which you are resident to contract for the products and services.

Any information or transaction accessed, transmitted or performed on this site which is related to any other product or service shall be subject to any terms, conditions or restrictions applicable to such product or service.

Use of User Name and Password

Your user name and password shall constitute your electronic signature ("Electronic Signature") in your dealings on this site. You authorize Canada Life, or any other party, as applicable, to execute any instructions that are provided pursuant to your Electronic Signature. You acknowledge and agree that your Electronic Signature is the legal equivalent to your written, signed instructions.

You agree that the web pages you access shall constitute written documents and that clicking or otherwise electronically activating "accept", "register", "submit", "continue", "ok", “Sign In”, or any other similar icons on such pages according to online instructions shall have, except as may otherwise be specifically indicated, the same legal effect as if you had signed and delivered hard copy versions of such documents to Canada Life.

You agree to be liable for all uses of your Electronic Signature and you acknowledge that Canada Life shall not be required to verify the actual identity or authority of any user of your Electronic Signature. You further agree to be liable for any loss caused as a result of or in connection with, any use or unauthorized use of your Electronic Signature, including any transaction performed, or information obtained through such use, even without your knowledge or consent.

You agree to take appropriate security measures to protect the confidentiality of your Electronic Signature (including those measures set forth in Your Responsibility) and to guard against misuse of your information. You will notify Canada Life and the Group Policyholder immediately should the confidentiality of your user name or password be in jeopardy or in the event that there has been unauthorized use of your Electronic Signature.

Privacy

You acknowledge that Canada Life collects and uses personal information for purposes of administering the group benefit plan with and for rehabilitation and return-to-work planning connected with the plan. Canada Life is committed to respecting the privacy and confidentiality of information in accordance with its privacy guidelines (please see "Canada Life's Privacy Guidelines"), and in accordance with applicable law. You agree to read and comply with Canada Life's Privacy Guidelines in connection with your use of this site.

Records

All records ("Records") for activity on this site are subject to monitoring and logging by Canada Life. Such Records, whether electronic or otherwise shall be binding on you for all purposes in the absence of clear proof that the Records are incomplete or incorrect.

User Information

You agree that all information you provide to Canada Life in any connection with this site is true, accurate and complete in all ways and you acknowledge that we may rely on that information to provide you with information regarding products and services offered or administered by Canada Life.

Amendments

Canada Life may amend this Agreement, and any other agreements, statements, or documents on this site, at any time, with or without notice to you. Any changes to this Agreement will be posted on this site from time to time. By using this site, you agree to be bound by any such change.

Your Responsibility

You have an important role to play in helping to ensure that your logon information is kept safe.

E-mail is not encrypted; therefore it is not recommended that you send any personal or confidential information to Canada Life or any third party by e-mail (eg. user name, password).

Cancellation of Access to this site

Canada Life may cancel any or all of the services provided by, or your access to, this site at any time without notice to you.

You may cancel your access to this site at any time by providing notice in writing or by electronic means to Canada Life at least ten (10) days prior to the effective date of cancellation or by calling the Canada Life Group CollabCentre Helpline.

Canada Life will have no liability for any loss, damage or inconvenience that may result from cancellation of any or all of the services provided by, or your access to, this site.

Website terms of use

You agree to be bound by all of the terms and conditions contained in the Legal, Copyright, and Trademark Information, Privacy Policy, and Internet Security Statement, which terms and conditions are incorporated herein and form an integral part of this Agreement.

General

This Agreement shall be governed by the laws of the Province of Manitoba and the laws of Canada applicable therein and you agree to attorn to the jurisdiction of the courts of the Province of Manitoba.

If there is any inconsistency or conflict between the terms and conditions of this Agreement and those of any predecessor agreement that you may have entered into relating to any access method offered by Canada Life, this Agreement shall prevail.

This Agreement is binding on you, your heirs, executors, administrators, legal representatives, successors and assigns.

If any provision of this Agreement is determined to be invalid or unenforceable, everything else in this Agreement shall continue in full force and effect.

Québec Only

You requested that this Agreement and any related documents be in English. Vous reconnaissez avoir exigé que cette convention et les documents s'y rattachant soient en anglais.

More Information

For more information concerning the terms and conditions of use of this site, to request a copy of Canada Life's Privacy Policy, or to request the authorization to reproduce or distribute the content of this site or any party thereof, please contact the:

Canada Life Group CollabCentre Helpline
Phone: 1 (855) 755-6729

© The Canada Life Assurance Company

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